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FAQs

FAQs

Find answers to common questions about property management for landlords.

What does a property management company do for landlords?
We handle the full day-to-day running of your rental property. This includes finding tenants, managing rent collection, coordinating maintenance, carrying out inspections, and ensuring all legal requirements are met.
Do property managers handle maintenance and repairs?
We coordinate all maintenance and repairs using trusted trades. Issues are addressed promptly to protect the property and ensure tenants remain satisfied.
Can property managers find tenants for landlords?
Our expert team handles the entire tenant placement process, including marketing the property, managing viewings, and conducting thorough screening to secure reliable tenants.
Can a property manager handle legal compliance for landlords?
Yellow Group ensures your property meets all obligations under the Residential Tenancies Act 1986 and aligns with the Healthy Homes Standards. This includes managing documentation, notices, and tenancy processes correctly.
What are the benefits of hiring a property manager?
Hiring a property manager reduces the time and responsibility required to manage your rental. It also helps minimise risk, maintain compliance, and support consistent rental income through structured management.
Why use a property manager?
If your property is managed consistently and professionally. It removes the need to handle tenant issues, maintenance, and compliance yourself, while helping your investment perform over time.
Is property management worth it for landlords?
For many landlords, it is worth it for the time saved and the reduced risk. A well-managed property can avoid costly issues, maintain its condition, and deliver more consistent returns.
How much do property managers charge landlords?
Fees can vary depending on the level of service and the property itself. Yellow Group offers flexible fee structures, allowing you to choose the level of management that suits your needs.
Are the fees you charge tax deductible?
Yes, you can claim our fees back through the IRD.
How do property managers handle rent collection?
We manage rent collection on your behalf, ensuring payments are received, tracked, and reported clearly. They also manage any arrears in line with legal requirements.
How often do property managers carry out inspections?
We typically conduct routine inspections every 13 weeks throughout the tenancy to monitor the property's condition. These inspections include detailed reporting and help identify any issues early.
Can a property manager represent landlords in disputes?
If issues arise, we can assist with tenancy disputes and represent you at the Tenancy Tribunal, ensuring the process is handled correctly.